"You do not sell diamonds"Diamonds are not just a commodity to you. Not even a product. Not even a brand. If you work with Muller, you believe, as we do, that customers do not buy diamonds at all.
They buy the impact that light makes upon them and the world. If you believe that the weight, colour and price of a diamond are what really matter and if your customers still buy by size… then you have probably never held a Muller diamond. >> |